Firewall
Permit the network connections that SkinsRestorer requires.
This guide applies when /sr status shows this red message:
> Plugin currently can't fetch new skins. You might check out our Discord at ...
This message means that the server cannot connect to an API that SkinsRestorer requires.
Permit the required connections
This list can change. If the problem returns, compare your firewall rules with this page.
Allow outgoing connections to these domains and ports:
All required rules are outgoing. SkinsRestorer does not need new incoming connections. Your firewall only needs to accept response traffic for established connections.
| Domain | Port |
|---|---|
axolotl.skinsrestorer.net | 443 |
eclipse.skinsrestorer.net | 443 |
cool-skins.skinsrestorer.net | 443 |
api.mojang.com | 443 |
sessionserver.mojang.com | 443 |
api.mineskin.org | 443 |
bytebin.lucko.me | 443 |
github.com | 443 |
api.github.com | 443 |
objects.githubusercontent.com | 443 |
Permit outgoing connections to port 53 on your DNS server.
Ask your hosting provider
If you cannot change the firewall, send this message to your hosting provider:
Title: Firewall issues
Dear Mc-Service provider,
I believe that your firewall setup is restricting one of my plugins to work properly, namely, SkinsRestorer.
In order to allow it to function properly, I need to be able to open new outgoing connections to specific HTTP REST API services.
You can see the list of required traffic at: https://skinsrestorer.net/docs/troubleshooting/firewall
I kindly request that you permit such traffic for all Minecraft hosting services associated with my account.
If you have any questions, feel free to contact SkinsRestorer's team via:
Discord - https://skinsrestorer.net/discord
Email - support@skinsrestorer.net
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