Fix a problem
Start with the symptom, then narrow down the cause.
SkinsRestorer 15.12.6All platformsReviewed
Choose the result that you actually see. Changing several configuration values at once makes the cause harder to find.
Choose your symptom
| Symptom | Guide |
|---|---|
| Command succeeds, skin stays unchanged | No visible skin |
| Command is denied | Permission denied |
| Skin disappears after a join, world change, or server switch | Skin resets |
| Backend warns about proxy mode or an unavailable API | Proxy mode and backend API |
| Account skin or URL cannot load | Service connections |
| Upload or generation fails | Upload problems |
| Only one client sees the wrong skin | Client and launcher overrides |
| A plugin, mod, or fork changes the result | Conflicts |
For quick answers, read common questions. If these checks do not explain the problem, collect diagnostics for support.
Report useful evidence
A useful report includes the exact command, full error, versions, setup, and the result after reconnecting. A screenshot of an unchanged skin alone does not identify the failed step.
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