Cannot fetch new skins
If, by running /sr status you get the following red message:
> Plugin currently can't fetch new skins. You might check out our Discord at ...
Then this means your server cannot connect to the APIs the plugin requires to work.
How to fix it?
This is a good question, and you are the right place to get an answer. Our plugin needs the following domains at the following ports to be fully reachable:
| Domain | Port |
|---|---|
api.ashcon.app | 443 |
api.mojang.com | 443 |
sessionserver.mojang.com | 443 |
api.mineskin.org | 443 |
api.minetools.eu | 443 |
bytebin.lucko.me | 443 |
github.com | 443 |
api.github.com | 443 |
objects.githubusercontent.com | 443 |
If you are using a firewall, you need to open these ports on those domains to allow the plugin to connect to these APIs.
You also need to make sure that the port 53 of your DNS server you are using is reachable and working.